Archive | Client Engagement

Webinar: Why Client Journey Mapping is the Secret Weapon of the Most Successful Firms

Client journey mapping is the secret weapon of the most progressive services organizations, from Ritz Carlton to Apple to Starbucks.  In this masterclass, I will adapt the same strategy these successful brands have been using for years to make it relevant and simple for you and your clients. In this 60-minute webinar I will: Examine why client journey […]

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