Joanne joined the Absolute Engagement team following a career of more than 25 years as a researcher, program evaluator, and senior-level manager in government and non-government organizations (NGOs).
She specializes in client and employee engagement survey design and questionnaire development; online survey programming and data collection; and survey data analysis and reporting. Joanne is an expert in both qualitative and quantitative research methods and has taught university classes and presented to academic conferences on research methods.
Joanne has an MA in Medical Anthropology from the University of Saskatchewan. She is a certified Lean Yellow Belt, a huge fan of Crucial Conversations tools and methods, and is a trained facilitator and negotiator.